Certified International Operation Management Professional (CIOMP)

This  course  introduces major  concepts  and  tools  used  in the  design and  use  of  operations  systems  in organizations. It introduces the discipline and the role the function plays in a value-creating organization. Emphasis is given both to familiarization of various production processes and service systems, and to quantitative analysis of problems/ issues arising in the management of operations. Successful completion of the course will empower the participants, even if one does not plan to work in Operations, to be able to improve just about any process in any area of the business. At the end of the course, the participants will be able to:

  • Appreciate the strategic role of Operation Management creating and enhancing a firm’s competitive advantages.
  • Understand key concepts and issues of Operation Management in both manufacturing and service organizations.
  • Analyze business processes in services / manufacturing for improvement.
  • Identify the operational issues in the value addition processes of a firm.
  • Apply analytical skills and problem-solving tools to resolve the operational issues.

Module:

  1. Introduction to Operations Management
  2. Operations Strategy Competitive
  3. Process Structure in Service & Manufacturing
  4. Strategic Change : Process Improvement
  5. Strategies Capacity Planning
  6. Quality Management (TQM & Six Sigma)
  7. Theory of Constraints
  8. Line Balancing
  9. Lean System
  10. Inventory Management
  11. Operation Planning
  12. Resource Planning
  13. Design Supply Chain
  14. Measuring SC Performance

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