Productivity is about how efficiently a company can turn its inputs into outputs in the form of goods and services. ​Productivity is the ratio of outputs produced, per unit of resources consumed (Input), productivity can be partial which is the ratio of output to a single input or total which is the ratio of output to all the inputs used in the production process.

Productivity improvement is a managed process, it does not happen by accident. A productive organization simply puts one that is efficient in converting the inputs to outputs (products/services) and effective in fulfilling its mission of satisfying expectations of customers and other stakeholders. For an organization with higher level productivity leads to: efficient, effective and economical use of resources, superiority in market competition, economic development and growth and better standard of living and human welfare.