Course Objective
Cost is a key factor that drives an organisation’s competitiveness. It is crucial for companies to manage their operations efficiently and minimise costs. Organisations must look into ways to implement quality improvement and cost reduction programs in order to sustain business success at all times. Reducing the Cost Of Quality (COQ) program helps achieve this. The primary objective of measuring Cost of Quality (COQ) is to quantify the financial impact of quality at every stage of operations from start to end. Implementing a COQ system would enable organisations to link their quality improvement efforts to cost reduction.
Course Benefits
- Understand the principles and basic concepts of the Cost of Quality (COQ)
- Identify major cost components related to the Cost Of Non-Conformance and Cost Of Conformance
- Acquire skills to identify and collect cost and COQ information
- Analyse the COQ information and relate the data to performance metrics
- Understand how quality improvement reduces costs
- Apply COQ to manage improvement projects in your organization
Course Outline
- Introduction & Basic Concepts of COQ
- Theory of Quality Costs
- Components of COQ
- Analyzing COQ Data
- The consequences of non-conformance
- The cost of poor quality
- COQ and financial analysis
- Reducing COPQ and Continuous Improvement
- Actual Case Studies
Who Should Attend?
Managers, supervisors and executives who are interested and/or involved in the implementation and management of the Cost of Quality process in their organizations.
Investment
- Price for 2 days training program and certification Rp.4.500.000 (Nett.)
- Early Bird discount 10% before H-10
Date:
23 & 24 Maret 2020
Venue:
Hotel Sofian Tebet/ Hotel Amaris Pancoran

